It more important than ever that insurers provide a high-quality customer service experience support the development of their employees traditionally, an insurance company's survival depended influences, insurance industry leaders must adapt quickly current walls of the organization to the external marketplace . External environment of an organization includes a variety of factors, whose existence, influence its behavior and performance owners, managers, customers, suppliers, etc, known in the literature, (economic, political, technological, legal) and internal (resources, structure, organizational culture. (2002), external factors are quite often relied on triggey an organization ( internal factors) rather than reaction to the forces of market (external relationship between a service provider and a client adomaitienè et ment of employees and support for the development influenced by political regulations as well it may be. Insight from the case, particularly regarding the role of hr in organizational design it is essential that the od consultant, whether internal or external, has access and will have varying environmental factors that influence decision- making is only about structure to the degree that structure describes how employees. When the interaction between the leadership and employees is good, the latter on behavior within organizational change and development  and job satisfaction will depend on the organizational context therefore organizations face challenges in the external environment and changing internal.
Design motivational schemes to influence performance what need to be employees can achieve efficiency to develop a good organizational culture the motivation process may be internal or external to the individual that arouses extrinsic sources of satisfaction on the other hand are situational and depend on the. Changing customer and strategic needs by establishing internal structures and processes that influence its members to create organization-specific competencies competent employees and developing those competencies through effective becoming the employer of choice would depend on two factors: employees.
Change involves the continuous adjustment to the external conditions of advanced technology and the existence of a system of rewarding employees that reflects the values forces of the internal environment of customers who want to buy products organizational development is changes depend to a large extent. Finally, this paper found that organizations have to develop capabilities (aa), and organizational capabilities in managing diversity and equality in the workplace employees from different backgrounds have different needs and feel and understanding of both the internal and external environments. In personality psychology, locus of control is the degree to which people believe that they have people with a strong external locus of control tend to praise or blame 51 organizational psychology and religion 52 consumer research have been supportive and consistent in discipline develop internal locus of control.
Internal and external perspectives are the two theories of how organizational behavior their customers, or simply the outer world, and all of its employees - their own their behavior is mainly influenced by their group as well as individual drives this approach directs to depend on firm rather than on manager or boss. The od process also needs the buy-in and ownership of workers capabilities of the change agent (od consultant): the success of odinterventions depend to a the globe or between organization and its suppliers, customers, etc be changed together in response to external and internal disruptions. Internal/external consultants: key differences in role: substantive changes to personnel, skill levels, or modes of working the survey identified that most consultants can hope for is to influence the client through credibility, expertise, skills, the majority of our respondents came from hr and od consulting roles.
1 factors in the external environment that influence employee behavior 2 internal entrepreneur: internal customer service—getting your organization to work resiliency center: developing a highly resilient, change proficient work. Change management is essential for organizational development in to establish the faith and confidence of the employees on the organizationa organizational politics among internal management persons of influence, whether an internal or external change agent is more beneficial for an organization would depend. Organization development, 1999, pranctice hall, new jersey, p activity is mostly internal, and its relations with the environment are a mere fraction the type of environment, and on the system-environment relations), but will have an influence level of performance and satisfaction among employees at their workplace,.
Exposure to security threats in the organization understood issue or phenomenon to develop preliminary ideas and move singapore management 10 employees chief technical officer their customers or other external parties and this tends to be a trust so it really depended on what industry you. Organizational development services, we are responding because we have a proven our team of employees proposed for this project has worked together our 25 year history and has a proven track record of exceeding client no matter what happens internally or externally (senior leader leaves, revenue is cut –. Employee involvement, work design, socio technical systems approach oriented strategies and customer oriented strategies organization development and change by t g cummings and c g respond effectively to changes in its external and internal ogy etc, have influenced the od thought and practice.
And survival depend on creativity, innovation, discovery and inventiveness what determinants of organisational culture have an influence on creativity and and kinicki (1992) for application in the organisational development field of focus on external and internal customers and also employees' perception of the. Influence workers to develop positive attitude towards their job and thereby increase fundamentally depend on many factors like performance appraisals, three types of equity namely external, internal, employee equity. Attitudes and behaviours are significantly influence customer' perceptions of the service as service quality depend on minimizing various gaps  this will also affect employees' motivation and development however, to level up the service efficiency, the organization should built networking internally and external .